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Okay allows seamless integration with all our dev tools and makes it 10x easier to discover productivity problems and fix them.
- Unlimited teams
- Meeting/Interview Load
- Code Review Time
- CI Time
- After-Hours On-Call Reports
- Custom Events
- Workday/Pingboard integration
Company
Plaid is the easiest way for people to connect their financial accounts to an app.
Challenge
Prior to switching to Okay, Plaid had instrumented their developer tooling and piped it through an internal ETL. They didn’t have the insights they wanted around how remote work was affecting meeting load and were missing the mapping of internal analytics to the organizational structure. They were also looking for an industry benchmark to anchor their productivity goals around.
Okay automatically maps dev tool data and internal analytics to your org structure.
Solution
After seamlessly connecting their data to Okay, Plaid was able to quickly diagnose where the bright spots and hotspots were on their team. They were immediately able to get visibility to metrics at the team level and take action specific to the individual workflows of those teams (e.g. expectations on the infra team are different than others). They particularly liked the Page Load feature to help manage after-hours page volume and interruptions.
Okay provides immediate visibility to enable leadership to be plugged in.
Impact
There were several quick wins for improving focus time on the teams struggling with high meeting load and interruptions in the new remote world. They also took advantage of the alerts Okay sends to proactively solve problems before they escalated. With industry benchmarks and comparison heatmaps they set goals around page load and improved their developer workflows.
Okay enables you to solve issues before they escalate into fires.
What does Okay do?
We connect with the tools where your engineers already work and produce dashboards and insights that help you lead a high-performing team.
How does onboarding work?
You just need a Google Calendar account to get started. We will show you the rest during our concierge onboarding session.
How long does it take to get results?
Most low-hanging fruits (e.g. inefficient meeting placement) can be solved within one week. More complex issues requiring changing team processes or culture depends on your ability to lead :). In practice, we have seen managers produce long-lasting improvements within 4 to 6 weeks.
Is Okay secure? Where is my data stored?
Okay encrypts data at rest and in-transit and respects the pre-existing permissions users have in each data source we aggregate. We don’t require access to code.